Survey « Fresh Madison Market

1. Date of Last Visit*

2. Time Visited*

: HH

MM

3. Check all the following areas that were clean and well maintained.*

4. How did you get to our store?

5. Did you know about our parking garage?*

6. If you drove, did you use our parking garage?

If yes, was it easy to find?

7. Please comment on the cleanliness of the store. Please be specific.*

8. Were all items fresh and available for purchase?*

9. If you checked 'No' in #8, please explain:

10. Were all Fresh Madison Market's employees throughout the store professional and courteous? *

Fresh Madison Market's employees were friendly, warm and helpful
Fresh Madison Market's employees did their job, but were not overly friendly
Fresh Madison Market's employees were friendly, but not efficient
Fresh Madison Market's employees were not friendly or efficient and were a significant detractor

11. Were you provided a friendly verbal greeting and closing remark from the cashier?*

12. How would you rate your overall wait time during checkout?*

Short (0-5 minutes)
Average (6-9 minutes)
Long (9+ minutes)
Long (9+ minutes), but the staff was working efficiently to expediate transactions

13. If you spent more than $40, did you utilize our complimentary delivery service?*

14. Do you shop at any other grocery store in your area?*

If yes, please specify:

15. Does an employee deserve recognition?*

If yes, please specify:

16. How did you hear about Fresh Madison Market? (Check all that apply)

If other, please specify:

17. Would you recommend our store to others?*

18. Please rate your OVERALL shopping experience:*

19. Are there other services that would be beneficial to you and your family?*

20. Name (optional)

21. Email*

Fresh Madison Market